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Cancellation policy

You have the right to cancel this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

To exercise your right of cancellation, you must give us,

Sative Brandtrading GmbH
Beethovenstraße 3
D-40233 Düsseldorf
E-Mail: info@sative.de,

by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample cancellation form, but this is not mandatory.

Consequences of cancellation

If you cancel this contract, we shall reimburse you for all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days of the day on which we receive notification of your cancellation of this contract. Translated with www.DeepL.com/Translator (free version) For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

End of the cancellation policy

Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.


Sative Brandtrading GmbH
Beethovenstraße 3
D-40233 Düsseldorf
E-mail: info@sative.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods: ___
– Ordered on (*)/received on (*): ___
– Name of the consumer(s): ___
– Address of the consumer(s): ___
– Signature of the consumer(s) (only in the case of communication on paper): ___
– Date: ___

(*) Strike out what does not apply.

cancellation policy created by AGB.de